We offer free delivery for orders over £40, using Royal Mail Tracked 48 hour service. 

For faster delivery we can also offer:

• £3.95 for Royal Mail Tracked 24 hour service 
• £4.95 for DPD next day courier service.

If your order is under £40 we charge:

• £2.95 for Royal Mail 
• £3.95 for Royal Mail Tracked 24 hour service 
• £4.95 for DPD next day courier service.

We aim to ship all orders placed before 11am Monday to Friday on the same day. Orders placed at the weekend will be shipped on Monday.

During busy periods there may be delays but our aim is always to get it out the same day.

If you have any questions, please email orders@replenish-electrolytes.com and we'll do our best to get back to you asap.

International Delivery Rates are calculated at checkout. 

We use Royal Mail International Tracking service.

International orders may be subject to customs duties or local taxes upon arrival in the destination country. These charges are the responsibility of the customer and are not controlled by or payable to Replenish.

Europe Zone 1 - £9.95

Republic of Ireland,  Corsica, Denmark, France, Germany, Monaco

Europe Zone 2 - £10.95

Austria, Azores, Balearic Islands, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Estonia, Finland, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Madeira, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

Europe Zone 3 - £12.95

Albania, Andorra, Armenia, Azerbaijan, Belarus, Bosnia & Herzegovina, Faroe Islands, Georgia, Gibraltar, Greenland, Iceland, Kazakhstan, Kosovo, Kyrgyzstan, Liechtenstein, Moldova, Montenegro, North Macedonia, Norway (including Spitzbergen), Russia, San Marino, Serbia, Switzerland, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan, Vatican City State.

Rest of the World Zone 1 - £18.95

Includes most destinations across Africa, Asia, the Middle East, North America (excluding the USA), Central America, and South America.

Rest of the World Zone 2 - £19.95

Australia, Belau, British Indian Ocean Territory, Christmas Island (Indian Ocean), Christmas Island (Pacific Ocean), Cocos Islands, Cook Island, Coral Sea Island, Fiji, French Polynesia, French South Antarctic Territory, Keeling, Kiribati, Macao, Nauru Island, New Caledonia, New Zealand, New Zealand Antarctic Territory, Niue Island, Norfolk Island, Norwegian Antarctic Territory, Papua New Guinea, People’s Democratic Republic of Laos, Pitcairn Island, Republic of Singapore, Solomon Islands, Tahiti, Tokelau Islands, Tonga, Tuvalu, US Samoa, Western Samoa.

Rest of the World Zone 3 - £16.95

United States of America.

If your country does not appear above, it will fall under World Zone 1 according to Royal Mail international shipping zones.

Due to the nature of our product - a consumable food supplement - we are unable to accept returns, unless the item is defective, due to quality control and health & safety. We cannot re-stock products once they have left our control.

This policy is in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

DEFECTIVE GOODS

If you believe you have received a defective product, please contact us within 14 days of receiving your order. We will require:

• Your order number
  
• A description of the issue
  
• Photographic evidence (if applicable)
  
  

If the item is confirmed to be defective, you will be entitled to:

• A replacement product, or
  
• A full refund (including standard delivery charges)
  
  

We will also cover the cost of returning the defective item to us, where applicable. 

HOW TO REPORT A DEFECTIVE ITEM

Please contact our customer service team at hello@replenish-electrolytes.com with the information above. We aim to respond within 2 working days.